Tasks included fielding incoming help requests from end users via both telephone and work orders, identifying and learning appropriate software and hardware used and supported by the organization, Performing hands-on fixes at the desktop level, including installing and upgrading software, implementing file backups, and configuring systems & applications, and Managing additions, moves, and changes to system access per Human Resource requisitions.
assisting TRIMEDX customer sites with performance assurance (PA) inspections, scheduled maintenance, and repairs of general biomedical equipment. involved in inventory validation for scope expansion projects with future TRIMEDX clients, responsible for collection of connectable and connected device inventory (CDI) information and completing cybersecurity remediation tasks at customer sites
research, understand and process medical equipment documentation to create knowledge articles, and manage medical device profiles and cyber attributes, monitoring intelligence sources for medical device security vulnerabilities. issue work orders to the field engineers for patching medical devices.
Focused on courses such as O-O Programming, Data Structures & Algorithms, Supply Chain Systems and Computer Architecture. Minored in History and a recipient of the Purdue University Black Caucus Academic Award for 2016. Also a member of the African Students Association and Association of Multicultural Computer Scientists.
Graduated Summa Cum Laude, specializing in courses such as Advanced Web Page Design, Java Programming, PC Configurations, Systems Development as well as Database Management/SQL. Had the privilege of being a member of the Alpha Beta Gamma and Phi Theta Kappa Honor Societies consequently setting me in the All-Indiana Community College Academic Team for 2015. I maintained a place in Dean's List for all 4 semesters I spent there, furthermore making me one of the few Indiana CTE Excellence Award honorees for 2015.
HTML(5)/CSS(3)
Bootstrap framework
JavaScript/JQuery
Java
SQL
c/C++
C#
Technical Support
php
WordPress
react/nodeJS
scala
ajax
python
ruby
r